Yes. All procedures, equipment, and medical protocols comply with Dubai Health Authority
(DHA) regulations and are performed by licensed professionals.

Yes. A consultation with a DHA-licensed practitioner is required to assess your suitability, medical
history, and expected results before any procedure.

No. Due to individual differences in skin, body type, and medical factors, results vary from person
to person. Dubai advertising laws prohibit guarantees of outcome.

Only DHA-licensed doctors, nurses, and laser technicians carry out or supervise all clinical and
aesthetic procedures.

All treatments carry potential risks. Your practitioner will explain side effects, pre-care, and
aftercare based on DHA guidelines before you proceed.

Refunds follow UAE consumer rules and our clinic’s policy. Completed treatments are nonrefundable, and unused packages may be refunded or credited depending on eligibility.

Some treatments are restricted for minors. Where allowed, parental consent and medical
suitability are required under DHA regulations.

We protect client data in accordance with UAE privacy rules and DHA medical confidentiality
standards. Records are secure, confidential, and never shared without permission.

Only with your explicit written consent. We comply with Dubai’s health advertising regulations
and never publish images without permission.

You can book via phone, WhatsApp, website, or in-clinic. Walk-ins are welcome, but
appointments are recommended to ensure practitioner availability.

We accept major UAE payment methods including:

•  credit/debit cards
• bank transfers
• approved instalment providers (if offered)
• Cash may also be accepted in accordance with UAE commerce laws.

If financing is offered, it will be provided through licensed UAE financial partners and subject to
their terms.

Yes. As required by DHA, we maintain electronic medical records securely and do not share them
without your consent, except where required by law.

Yes. You may request copies of your medical records in accordance with UAE healthcare privacy
rules.

Yes, you may bring someone with you, except in areas restricted by health or safety rules.

Yes. Our clinic undergoes required inspections and follows all DHA standards for facility safety,
hygiene, staffing, and operational compliance.